Julien Delamort, Disabled Banker | Echoes

Published April 29, 2022, 8:00 p.m.

Safe rooms, wheelchair inaccessible, borrower’s mortgage insurance, fraud or payment errors among traders for 89% of visually impaired people … In the world of finance, Julien Delamort no longer considers flaws. “Almost all banking services and products are not suitable for customers with disabilities,” says co-founder of neobank HandSome. His company also wants to contribute to the autonomy of people with visual or hearing impairments or people with reduced mobility. But also dyslexics, autistic people or the elderly.

The 41-year-old Parisian himself, with hearing impairments, imagined an application and a connected payment card, “100% compatible with disability,” he said. “Usefully, through my hearing aids, the voice assistance solution just confirmed the amount of the transaction to me,” explains Geek, who is equipped with a mobile phone and a mobile payment terminal, which he always demonstrates quickly.

conversational card

The man, friendly and dynamic, began developing HandiBank, the historical name of his startup, in 2017, when he was an employee of Societe Generale. Two years later, together with co-founder Jean-Philippe Gauthier, he left the banking group and partnered with MasterCard and Thales to launch a “voice card” or conversational card. Approaching the Verspieren broker and the Mutuaide insurer in order to create specialized assistance services.

Next will be the experiments of banking institutions in France and abroad. Banks in Brazil, Ireland and Australia can offer their customers HandSom solutions until the summer. What for young photos to win the label “Everyone is interested, everyone is mobilized” and Handitech Trophy 2021 from Bpifrance.

Never naive

“We are showing that technology is more effective than medicine in promoting inclusion,” says one who aims to develop a proposal: a concierge service to find a movie theater with subtitles, insurance of veterinary costs for guide dogs, and so on. “Julien has an idealistic side, but he is never naive: he is aware of obstacles, but he is focused on opportunities,” said Caroline Jannell, his companion and mother of his second daughter.

Julien Delamort, who was born in Djibouti and was adopted by his two older brothers, an insurance director and a computer engineer, was six months old when a “badly soundproof” military plane that brought him to France made him hard of hearing. Grown in Bordeaux vineyards, it is equipped with stereo hearing aids (not digital), “which allow you to hear, not understand,” he says. Here he is on school failure, focused on BEP accounting.


Not resigning to go through this “siding”, he went all the way, to BTS, then to the sector of certified public accountants … until he joined the ESCP. It is enough to start your career in KPMG and CSC before joining Societe Generale. But at the dawn of his forties, an entrepreneur who travels on an electric motorcycle and wears second-hand clothes, intends to “give meaning to his life.” Hence the creation of a bank that “connects the banking world and the world of people with disabilities.”

Today, HandSome, based in Paris, has seven employees, most of whom work remotely from the north or south-west of France and even Thailand. Often at home, this ardent defender of the balance between personal and professional life is delighted that his two little girls are his “most ordinary neighbors in the office.”